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Getting Started

Set up your account, connect data sources, and create your first dashboard in minutes.

1. Create Your Account

Start by signing up for a free trial at socialytics.net/register. You'll get full platform access for 14 days with no credit card required.

After registration, you'll be guided through initial setup:

  • Verify your email address
  • Set up your organisation profile
  • Choose your primary use case
  • Invite team members (optional)

2. Connect Your Data Sources

Navigate to Settings → Integrations to connect your social platforms. Socialytics supports direct integration with major platforms:

  • X (Twitter) - Monitor mentions, hashtags, and conversations
  • LinkedIn - Track company page engagement and industry discussions
  • Meta (Facebook/Instagram) - Analyse posts, comments, and audience sentiment
  • TikTok - Monitor trending content and brand mentions
  • YouTube - Track video engagement and comment sentiment
  • Reddit - Monitor subreddit discussions and brand mentions

Each integration requires OAuth authorisation. Click "Connect" next to any platform and follow the authentication flow. Data typically begins flowing within minutes.

3. Create Your First Workspace

Workspaces help you organise monitoring by project, brand, or team. From your dashboard:

  1. Click + New Workspace in the sidebar
  2. Name your workspace (e.g., "Brand Monitoring" or "Competitor Analysis")
  3. Select which data sources to include
  4. Configure your monitoring keywords and filters

4. Set Up Your Command Centre

The Command Centre is your primary dashboard for real-time intelligence. Customise it by:

  • Adding widgets - Drag and drop metrics, charts, and feed components
  • Configuring layouts - Arrange widgets to match your workflow
  • Setting alerts - Define thresholds for notifications
  • Creating saved views - Save different configurations for different needs

5. Deploy Your First Agent

Autonomous agents work 24/7 to monitor, analyse, and surface insights. Start with a pre-configured agent:

  1. Go to Agents → Create Agent
  2. Select a template (e.g., "Brand Monitor" or "Trend Scout")
  3. Configure the agent's focus areas and alert preferences
  4. Click "Deploy" to activate

Agents begin working immediately and will surface insights in your Command Centre and via notifications.

Understanding Credits

Platform usage is measured in credits. Different activities consume different amounts:

  • Dashboard access - Included in base subscription
  • Data queries - Credits based on complexity and volume
  • Agent deployment - Base credits plus activity-based consumption
  • Quantum processing - Premium credits for advanced analysis
  • Report generation - Fixed credits per report type

Monitor your credit usage in Settings → Usage. Your subscription tier determines your monthly allocation.